Reference

Legal Terms That Govern Your 8oo Account

Everything governing how your account works — from the data we store to the terms under which access is permitted — is set out clearly here, so you…

Terms of UsePrivacy PolicyCookie PolicyAccount EligibilityData Retention
8oo Legal Terms That Govern Your 8oo Account
REACH OUR LEGAL TEAM

Contact Paths for Legal and Policy Queries

If you have a question about these terms, your data, or how a specific policy applies to your account, our support team is ready to help.

Email Support Send your legal or policy query to our dedicated address at [email protected]. We aim to respond within two business days and will confirm receipt immediately so you know your message reached us.
Live Chat Open the live chat window from any page on 8oo.pro. Our agents can escalate account-related legal queries to the compliance team directly from within the chat session, usually within the same session.
Postal Address For formal written notices or documented legal correspondence, use the postal address listed in the footer of 8oo.pro. We acknowledge receipt in writing and track all formal correspondence with a reference number.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security at 8oo

We apply multiple layers of policy and technical controls to keep your account and personal data safe.

Data We Collect

We collect the name, email, mobile number and payment identifiers you provide at registration. Transaction records tied to UPI, Paytm or PhonePe are retained for the period required by applicable financial regulations and then deleted.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences from the settings panel in your account dashboard at any time without affecting core functionality.

Account Security

Passwords are stored using one-way hashing. We enforce two-step verification for withdrawals and flag logins from unrecognised devices immediately, sending an alert to your registered email or mobile number before access proceeds.

Data Retention Schedule

Active account data is held for the duration your account remains open. If you close your account, non-financial personal data is removed within 30 days; transaction records are held for the period mandated by applicable law, then purged.

Your Data Rights

You may request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion where no legal retention obligation applies. Submit any such request to [email protected] with your account ID and we will respond within 15 working days.

Requesting Policy Changes

If you believe a policy has been applied incorrectly to your account, email [email protected] with the specific section reference and your account details. A compliance officer will review and reply with a written decision within five business days.

Frequently Asked Questions About 8oo Legal Terms

These questions cover the areas we hear about most when it comes to account rights, data access and how our policies work in practice for users in India.

These terms apply to every person who creates an account on 8oo.pro. Access is subject to local law; where Indian law permits access, these terms — alongside applicable Indian regulations — govern your account relationship with us.

Email [email protected] with your registered account ID and the subject line 'Data Access Request'. We will compile and send your data within 15 working days to the email address associated with your account.

Yes. Where no legal retention obligation applies, we will delete your personal data within 30 days of a verified request. Transaction records linked to UPI, Paytm or PhonePe payments may be retained for the period required by financial regulations.

We notify you by email at your registered address before any changes take effect. The notice email states the effective date and a summary of what changed. Continuing to use your account after that date means you accept the updated terms.

We use session and analytics cookies. You can adjust your preferences from the account settings panel at any time. Disabling analytics cookies does not affect your ability to log in, deposit via UPI or access the lobby.

Passwords are hashed and never stored in plain text. Two-step verification is required for withdrawals. Any login attempt from an unrecognised device triggers an alert to your registered email or mobile number before the session is allowed to continue.

Send formal written correspondence to the postal address listed in the footer of 8oo.pro. We assign a reference number to every formal notice received and respond in writing within five business days to confirm the matter is under review.